September 13, 2026

Terms and Conditions

PetrichorPages Terms and Conditions Last updated: 9/7/2026 These Terms and Conditions (“Terms”) govern your purchase and use of PetrichorPages (the “Software”) from Petrichor Pages LLC (“we,” “us,” or “our”). By purchasing or using…

PetrichorPages Terms and Conditions

Last updated: 9/7/2026

These Terms and Conditions (“Terms”) govern your purchase and use of PetrichorPages (the “Software”) from Petrichor Pages LLC (“we,” “us,” or “our”). By purchasing or using the Software, you agree to these Terms.

Your use of the Software itself is additionally governed by our End User License Agreement (“EULA”), which you also agree to as part of your purchase.

1. The Product

Petrichor Pages is a desktop application for formatting manuscripts for print and ebook publication. It is sold as a one-time license per the pricing shown at checkout, not a subscription, unless stated otherwise at the time of purchase.

2. Purchases and Payment

All purchases are processed through our third-party payment processor (Stripe). We do not directly store your payment card details.
Prices are listed in USD and are subject to change without notice; the price you pay is the price displayed at the time of checkout.
Upon successful payment, you will receive a license key by email, along with a link to download the Software.

3. Refund Policy

We offer refunds within 7 days of purchase if you have not activated your license key on any device. To request a refund, contact us at customersupport@petrichorpages.com with your order details. Some jurisdictions (e.g., the EU, UK) grant consumers a statutory right to withdraw from a digital purchase within 14 days. In those instances, Petrichor Pages will comply with the law in those jurisdictions.

4. License Keys

Your purchase includes one license key, permitting activation on the number of devices specified in your EULA (typically one). See the EULA for full terms governing your use of the license key, device activation limits, and license transfer.

5. System Requirements and Compatibility

Petrichor Pages currently requires Windows 10/11 64-bit. We do not guarantee compatibility with systems outside these requirements. It is your responsibility to confirm your system meets these requirements before purchasing.

6. Important Notice About Windows Security Warnings

Before purchasing, please review our notice regarding Windows security warnings — installing the Software on Windows will show a security warning because the application is not yet digitally signed by a recognized certificate authority. This is expected and does not indicate the Software is unsafe. By purchasing, you acknowledge that you have read and understood this notice.

7. Your Responsibility to Review Exported Files

The Software assists in formatting manuscripts and exporting them as PDF and EPUB files for print and digital publication, but it does not replace your own review of the final result. You are solely responsible for reviewing, proofreading, and verifying the accuracy, formatting, and pagination of any PDF or EPUB file the Software exports before publishing, printing, or distributing it.

This includes, but is not limited to, checking your exported file for:

Correct page breaks and chapter placement
Proper text flow and pagination, especially around embedded images, drop caps, and decorative page layouts
Spelling, grammar, and content accuracy
Correct rendering of special characters, formatting, and images carried over from your source document

We do not guarantee that a PDF or EPUB file exported by the Software will be free of formatting errors, and we are not responsible for costs associated with reprinting, republishing, or correcting a file you did not review before use. We strongly recommend opening and reviewing your exported file carefully — and, for print projects, ordering a physical proof copy before placing a full print order — prior to finalizing publication.

8. Intellectual Property

The Software, including its design, code, and any bundled themes or artwork, is the property of Petrichor Pages LLC and is protected by copyright and other intellectual property laws. Your purchase grants you a license to use the Software as described in the EULA — it does not transfer ownership of the Software to you.

You retain full ownership of any manuscripts or content you create using the Software.

9. Disclaimer of Warranties

The Software is provided “as is” without warranty of any kind. See the EULA for the full disclaimer of warranties and limitation of liability that applies to your use of the Software.

10. Changes to the Software and These Terms

We may update the Software and these Terms from time to time. Material changes to these Terms will be reflected by an updated “Last updated” date above. Continued use of the Software after such changes constitutes acceptance of the revised Terms.

11. Governing Law

These Terms are governed by the laws of Arizona, USA without regard to its conflict of laws principles.

12. Contact

Questions about these Terms, or requests for support or refunds, can be directed to customersupport@petrichorpages.com

By purchasing, accessing, or using Petrichor Pages, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

Privacy & Cookie policy

Privacy & Cookies policy

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Privacy Policy

What information do we collect?

We collect information from you when you register on our site or place an order. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address or mailing address.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways: To personalize your experience (your information helps us to better respond to your individual needs) To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you) To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs) To process transactions Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested. To administer a contest, promotion, survey or other site feature To send periodic emails The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to?keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be kept on file for more than 60 days.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business. If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders by contacting customer service. Google Analytics We use Google Analytics on our sites for anonymous reporting of site usage and for advertising on the site. If you would like to opt-out of Google Analytics monitoring your behaviour on our sites please use this link (https://tools.google.com/dlpage/gaoptout/)

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Registration

The minimum information we need to register you is your name, email address and a password. We will ask you more questions for different services, including sales promotions. Unless we say otherwise, you have to answer all the registration questions. We may also ask some other, voluntary questions during registration for certain services (for example, professional networks) so we can gain a clearer understanding of who you are. This also allows us to personalise services for you. To assist us in our marketing, in addition to the data that you provide to us if you register, we may also obtain data from trusted third parties to help us understand what you might be interested in. This ‘profiling’ information is produced from a variety of sources, including publicly available data (such as the electoral roll) or from sources such as surveys and polls where you have given your permission for your data to be shared. You can choose not to have such data shared with the Guardian from these sources by logging into your account and changing the settings in the privacy section. After you have registered, and with your permission, we may send you emails we think may interest you. Newsletters may be personalised based on what you have been reading on theguardian.com. At any time you can decide not to receive these emails and will be able to ‘unsubscribe’. Logging in using social networking credentials If you log-in to our sites using a Facebook log-in, you are granting permission to Facebook to share your user details with us. This will include your name, email address, date of birth and location which will then be used to form a Guardian identity. You can also use your picture from Facebook as part of your profile. This will also allow us and Facebook to share your, networks, user ID and any other information you choose to share according to your Facebook account settings. If you remove the Guardian app from your Facebook settings, we will no longer have access to this information. If you log-in to our sites using a Google log-in, you grant permission to Google to share your user details with us. This will include your name, email address, date of birth, sex and location which we will then use to form a Guardian identity. You may use your picture from Google as part of your profile. This also allows us to share your networks, user ID and any other information you choose to share according to your Google account settings. If you remove the Guardian from your Google settings, we will no longer have access to this information. If you log-in to our sites using a twitter log-in, we receive your avatar (the small picture that appears next to your tweets) and twitter username.

Children’s Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Updating your personal information

We offer a ‘My details’ page (also known as Dashboard), where you can update your personal information at any time, and change your marketing preferences. You can get to this page from most pages on the site – simply click on the ‘My details’ link at the top of the screen when you are signed in.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent

By using our site, you consent to our privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.